- State: Karnataka
- Zip / Postal Code: 560078
- Listed: October 31, 2018 2:32 pm
- Expires: This ad has expired
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policiesTake the extra mile to engage customers
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